Why does my token keep expiring in a few days?
Issue: Most likely the reason for the token expiration is that the default expiration date of the token has been manually changed in the screen below: Solution: While creating a token the default expiration date should be kept and not changed. The ...
Error message: Resource not specified
Action: When using the REST Source component with the REST connection configured for ServiceNow, I get the following error: Error Message: Resource not specified Solution: You don't have permission to access the ServiceNow resources. Ask your ...
Error: Can't reach this page.
Action: During the token retrieval process, after the message "COZYROC SSIS+ wants to access your '[servicename]' Account" and then clicking the "Accept" button, the following error message is encountered. Error Message: 'Can't reach this page Make ...
Error Message: The process cannot access the file because it is being used by another process
Action: While attempting to generate the token, the following error message is encountered. Error Message: The process cannot access the file because it is being used by another process Solutions: You have to determine which application is keeping ...
Error Message: Invalid Token Password
Action: Test Connection succeeds, but then the REST Connection Manager fails with the following error message. Error Message: Invalid Token Password Solution: Please check what your Package Protection Level is. If it is DontSaveSensitive, then all ...