Unless you are using the 852 format, you will need to create a configuration file for the EDI format you want to process. We have posted a sample configuration file for the 852 format in the EDI Source documentation. You can use this file as a reference to create your file.
If you don't have the resources to create the configuration file, we can offer consulting services to create the configuration file for you. If you are interested in having COZYROC create the configuration file, please open a ticket to Technical Support from our Help Center requesting an estimate.