COZYROC Help Center

Book a Success Call

Need Help?
Evaluating COZYROC? --> Success Call
Customers --> Submit a Ticket
    Our Help Center is the preferred method for contacting COZYROC and is where you can submit a ticket to SSIS+ Technical Support, Billing Support and COZYROC Cloud Support. You can also search an extensive list of Knowledge Base articles in the Help Center. You do not have to create an account login to use the Help Center, but we encourage you to do so because then you will be able to track all of the tickets you have previously opened within the Help Center. We ask that, when you do open a ticket in the Help Center, you choose the correct Department and Classification that best describes the assistance you're looking for.

    For SSIS+, if you have a sales or technical support-related question and are a current customer, please include your Licensee Identifier in the ticket field provided. If you are opening a technical support ticket for help with a task or component that will not load properly or you cannot find in the SSIS Toolbox, please fill in all of the optional questions when opening the ticket. This will increase the likelihood that we can go directly to the heart of the problem without delay. Otherwise, it could require several exchanges with you to obtain the information we need to resolve your issue.

    For COZYROC Cloud Support related questions, please be sure to enter your COZYROC Cloud Subscription Number if you are a current customer.


      • Recent Articles

      • Knowledge Base Article Custom Google App

        Overview: In order to provide users with maximum flexibillity, we have introduced user-specified OAuth2 Applications for the following Google REST services: Google Admin Google Analytics Google BigQuery Google Calendar Google Cloud Monitoring Google ...

      • SSIS + COZYROC vs Modern Cloud ELT Tools for Webhooks

        SSIS + COZYROC vs Modern Cloud ELT Tools for Webhooks Modern cloud ELT platforms such as Fivetran, Stitch, Airbyte, dbt, Snowflake, Azure Data Factory, and Google Cloud Dataflow are often promoted as the default answer for new integration projects. ...

      • How to do Event-Based processing in SSIS with COZYROC

        Choosing the Right COZYROC Event‑Driven SSIS Option: Cloud Webhooks, Hybrid Runtimes, or SSIS NoW COZYROC offers three closely related options for event‑driven SSIS: COZYROC Cloud with managed runtime and inbound webhooks, COZYROC Cloud with ...

      • Understanding SSIS Architecture: Where to Install SSIS and COZYROC SSIS+

        Understanding SSIS Architecture: Storage, Scheduling, and Execution The Three Critical Locations You Need to Understand When working with SSIS packages, there are three distinct concepts that customers often confuse. Understanding where each ...

      • How does COZYROC support companies with their Protected Health Information (PHI) initiatives”?

        COZYROC supports companies with their Protected Health Information (PHI) initiatives primarily by providing the critical technical infrastructure required for HIPAA-compliant data exchange and secure data integration within the Microsoft SSIS ...